Claims
How to make a claim
Simple, fast reimbursement when you need it most.
01
Call assistance
Contact our 24/7 assistance line before any medical action whenever possible.
02
Gather documents
Keep your invoices, prescriptions and medical reports.
03
Submit your claim
Send your documents through your customer area or by email.
04
Get reimbursed
Once approved, you are reimbursed by bank transfer.
Assistance
24/7 assistance
A multilingual medical team is one call away, anywhere in Europe, at any hour.
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